Refunds & delivery problems
Contact the shared support inbox within 7 days of purchase to request a full voluntary refund. Include the receipt or order identifier, never your payment card, access key or private lesson. Delivery failures, duplicate charges and mandatory consumer rights are handled separately.
We will verify the product and payment record before acting. A full refund or chargeback ends Plus access. A partial refund does not automatically remove remaining access. Downloaded files cannot be remotely deleted. This page does not initiate a refund.
If payment is pending or unknown, check the existing checkout and contact support; do not pay again. Contact support.